Privacy policy
Privacy Policy
Welcome to CLSY Online.
We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website [www.clsyonline.com] or make a purchase from us.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
When you make a purchase or create an account, we may collect:
- Name
- Email address
- Billing and shipping address
- Phone number
- Payment information (processed securely via our payment provider)
b. Non-Personal Information
We also collect non-identifiable information such as:
- Browser type and version
- Device type
- IP address
- Website usage data (pages visited, time spent, etc.)
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Communicate with you about your order or account
- Send marketing emails and promotions (only if you’ve opted in)
- Improve our website, products, and customer experience
- Comply with legal and regulatory requirements
3. Sharing Your Information
We do not sell or rent your personal information.
We may share data with:
- Service providers (e.g., payment processors, shipping carriers, email marketing platforms)
- Legal authorities, if required by law or to protect our rights
All third-party providers are required to maintain the confidentiality and security of your information.
4. Cookies and Tracking Technologies
Our website uses cookies to:
- Remember your preferences and shopping cart contents
- Analyze website traffic and improve user experience
You can choose to disable cookies through your browser settings, though some parts of the website may not function properly.
5. Data Retention
We retain your personal information only as long as necessary to:
- Fulfill the purposes described in this policy
- Comply with our legal obligations
- Resolve disputes and enforce agreements
6. Data Security
We use reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no online system is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have the right to:
- Access and receive a copy of your personal data
- Request correction or deletion of your information
- Withdraw consent for marketing communications
To exercise these rights, contact us at:
https://www.clsyonline.com/contact
8. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices or content of those sites.
9. Children’s Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a new “Last Updated” date. Continued use of our website after changes means you accept the revised policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us at:
https://www.clsyonline.com/contact